inSites Privacy Policy inSites ("the App") provides reporting/analytics data on top of pages ("the Service") to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store. Personal Information the App Collects When you install the App, we are automatically able to access certain types of information from your Shopify account: - Shopify account data, such as your Shopify account email addresses, phone numbers, and locations; - Order data, including data such as customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents; - Online store data, including data such as customer names, e-mail addresses, phone numbers, physical addresses, and geolocations; - Locations, including data such as your Shopify account physical addresses and phone numbers. Additionally, we collect the following types of personal information about you, other individuals who access your Shopify account and/or about individuals who visit your store once you have installed the App: - IP address, web browser details, time zone, and information about the cookies installed on the particular device. We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. "Log records" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. How Do We Use Your/Your Visitors' Personal Information? Most of the personal information we receive from Shopify with every order that your customers place in your shop is discarded within the following minute, as we only need products, prices and quantities ordered and not the customer data. We use the personal information we collect from you and your visitors/customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services. Sharing Your Personal Information We share your personal information with third parties that are employed by us to help provide the Service and operate the App. For example we might share your email address with a customer care provider that works for us to answer your technical questions. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@thesimpleshop.com.